Lifestyle


The X-Lifestyle Solution enables interactive marketing of health services on the web. Business processes may be highly automated in order to minimise the need for front and back office personnel.

Key Features

  • Customer web interface enabling comprehensive self services
  • Booking of appointments
  • Payment solution including credit card
  • Settlement between parties in the value chain
  • Individualised marketing and customer care processes
  • Customer alerts, e.g. appointment reminder, through SMS and e-mail
  • Patient journal
  • Possible to achieve 24 hours a day / 7 days per week availability

Benefits

  • Reduced front and back office staff
  • Fast and efficient booking of appointments
  • Resources optimalisation
  • Quality assurance of business processes
  • 100% traceability of all transaction
  • High availability to customers

Description


The X-Lifestyle Solution enables Lifestyle service providers to continuously execute all customer related business processes including booking of service appointments. The X-Lifestyle Solution empowers Lifestyle providers to handle customer access peak load without the need for a large front office staff. The solution also helps the service provider to avoid back-logs which leads to exceptions and poor customer satisfaction.